A. Drop In Postal Box
- Fill out ‘Why are you returning this item?’ on another side of this paper.
- Put everything in the envelope that comes along with your package.
- Seal the envelope with tape.
- Drop the return envelope in red postal boxes (Free).
NOTE: Before returning, we advise you to take a photograph of the item for the records.
B. Convenience Store
- Fill out ‘Why are you returning this item?’ on another side of this paper.
- Seal everything in your box/envelope (Can’t use Mash-up R’s envelope).
- Ask for Cha-ku-ba-rai -Tak-kyu-bin (Cash on delivery) from the cashier, fill out a waybill paper to this address.
- Address to: [ 111-0053 Tokyo, Taito-ku, Asakusabashi 3-4-4, Yamada Building 2F, Mash-Up R Co.,Ltd. Tel. 03-58295955 ]
- Give the package and waybill paper to the cashier. Please wait and keep your waybill’s receipt.
NOTE: The delivery fee is FREE but not included a box/envelope cost if you buy.